To a large extent, your ability to perform the tasks associated with your job is based on your cognitive intelligence. However, your ability to succeed in the workplace is greatly influenced by the impact of emotions – your own and those of your colleagues, coworkers, and others you interact with on a daily basis.
Feelings – which include both emotions and mood – directly affect your outlook, thoughts, and relationships. These, in turn, can dramatically impact your productivity. Emotions are transient and can be intense. For example, you may dread the thought of giving a presentation, but the emotion dissipates quickly once you get into your stride.
Moods are less intense but longer lasting. For instance, if you enjoy your work, a happy mood colors your days – even if there are some difficult moments. Now, if you would take a moment to think about the "emotional landscape" of your workplace. How do emotions such as anxiety, anger, optimism, or seriousness affect your work, both positively and negatively?
Research indicates that emotions in the workplace measurably impact the performance of individuals and groups. Perhaps some of the things you noted about your own emotions follow along with research findings. Mild anxiety helps people to think through tricky problems, but intense anxiety prevents people from thinking clearly.
Anger impels you to take action, but can cause rash decisions, conflict, and misunderstandings. Optimism and good humor make it easier to think, work harmoniously with others, and be creative and persuasive. A sober mood aids methodical and accurate analysis, while desolation or despair lowers motivation, innovation, and cooperation. (...)
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