Monday, June 22, 2015

Introduction to Sales - Sales Competencies and Expectations

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The complex and often pressurized sales environment can be a harsh place for employees. However, there are certain key competencies that, if mastered, can prove to be very beneficial for a career in sales. Sales Competencies And, in fact, many sales experts believe that these selling-oriented competencies should be expected of everyone involved in sales, from sales administrators to account managers, regardless of their roles.

 There are five competency areas that can help professional salespeople do their jobs effectively: 1 - being able to communicate effectively with others, 2 - having broad selling skills and knowledge, 3 - having a good basis of knowledge about the customer and product, 4 - possessing skills in sales management and support, and 5 - having the ability to plan strategically. being able to communicate effectively with others The first competency, being able to communicate effectively, is a fundamental requirement in sales.

Effective communication means the salesperson can articulate recommendations, sales approach, and strategy in a clear and persuasive way to customers and other key stakeholders. A salesperson needs to communicate the validity of the sales pitch. When in discussion with potential customers, it needs to be made clear that the salesperson's company has the ability to deliver. Clear communication can lead to increased sales.

 For example, a company provides elocution lessons for its salespeople so that they can become more confident in their ability to communicate effectively with customers. As a result the company sees a noticeable increase in sales in the following quarter. having broad selling skills and knowledge The second competency, having broad selling skills and knowledge, involves the salesperson being aware of the latest developments in sales techniques and trends.

This competency is a prerequisite for selling professionally and effectively in competitive markets. If a company's salespeople becomes more confident and polished in their approach, they'll be better able to convince customers of the superiority of the product they're selling. For instance, many companies require their salespeople to attend seminars delivered by sales experts. (...)

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