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Internal Uncertainty
Some project types are more suitable for agile development than others. An agile approach is especially suitable when a project is characterized by a high level of internal uncertainty, a scope that isn't well-defined at the start of a project, and a product that benefits from ongoing customer feedback.
Internal uncertainty refers to uncertainty on the part of the project manager and team about what a project will involve, and about aspects of the project such as its schedule, resources, and cost.
Exercise - High Internal Uncertainty
A project team is about to undertake a new project. The team members have a lot of previous experience with similar types of projects, although exact resource requirements, costs, and suitable deadlines for this project are still unknown.
Do you think this project is an example of one with high internal uncertainty?
1. No.
2. Yes.
Option 1: Correct. At the outset, all projects include certain unknowns. What matters is the level of experience the team has with similar projects. In this case, the team will be able to draw on its past experience, so the level of internal uncertainty isn't likely to be especially high.
Option 2: Incorrect. If a team has prior experience of similar projects, internal uncertainty decreases because the team members already have a good idea of what to expect.
Team Experience
The less experience a team has of similar projects, the higher the level of internal uncertainty – and the more suitable an agile methodology will be.
An agile approach is best for groundbreaking or unique projects that involve developing completely new processes, products, or product features.
This involves a high level of internal uncertainty and a lack of a well-defined scope, therefore requiring that team members have strong expertise.
Highly Creative Work
Agile methods also work well for projects that require highly creative work, especially where customers aren't sure at the outset what they want. Examples are developing custom software and web sites.
In these cases, a team will need to be creative, determined, and committed. It's also likely that frequent customer feedback is required and that the team will have to review and adjust its approach several times as a project progresses. This makes an iterative approach ideal. (...)
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