Performance Under Pressure: Taking Action - Identify Your Goal

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The second step of the method for taking action is to identify your goal. To help identify it, ask "What do I need to achieve?" You need to be clear about the challenge, and what kind of solution is acceptable, before you can prescribe any actions.
Remember Ralph? His second step is to ask himself what he needs to achieve to address the funding problem. He decides that he needs to keep the project running on schedule. This goal is directly related to the challenge, and avoids any emotional or automatic thoughts.
Exercise - Identify Your Goal
You're an accountant working for a large oil and gas company. Due to cutbacks, there are fewer people in your role trying to keep up with the same amount of work, and you're under constant pressure to keep up. When your boss tells you that he needs you to take on yet another account, you become angry and desperate.
Which examples represent goals that address what needs to be achieved?
Options:
1 - Your boss needs to realize that he doesn't understand that the organization is making unrealistic demands of its accountants.
2 - You need to hire an assistant to help you accomplish everything being asked of you.
3 - You need to meet with your boss to plan a schedule that allows you to meet each of your objectives.
4 - You need to scan your projects to ensure that your tasks are limited to those requiring your expertise, and that tasks that can be accomplished by lower-level employees are so delegated.
Answer:
Option 1: This option is incorrect. Recognizing what needs to be achieved means setting realistic and achievable goals that are free from emotional hooks. This goal stems from frustration and anger.
Option 2: This option is incorrect. Hiring an assistant is an unrealistic reaction stemming from frustration. Recognizing what needs to be accomplished means choosing actions that are reasonable and free from emotional hooks.
Option 3: This option is correct. This goal is realistic and achievable. What's more, it allows you to voice your concerns of overwork.
Option 4: This option is correct. This goal is reasonable because it takes the particulars of the scenario into account and has the potential to resolve the problem at hand.
Next
So, this was the second step of the method for taking action: identify your goal. Next, something more about how to generate and evaluate solutions. (...)

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