Contrary to what some may think, emotions and moods are anything but trivial in the workplace. Being aware of feelings and understanding their impact can help you identify their role so you can take action to mitigate or enhance their effects on performance.
Ability to recognize
Being able to recognize the impact of feelings in the workplace gives you the ability to read people to understand how productivity is affected, leverage the emotions in a situation, and shape feelings positively rather than allowing the negativity to continue. Understanding the impact of feelings in the workplace, is important and because of this understanding, you will be able to to diffuse the conflicts and improve your performance in your team.
Read people to understand
It's in your best interest to be aware of the emotional landscape around you. This enables you to read people accurately and understand the forces that affect their performance and decisions. For instance, by recognizing and attending to our colleagues’ feelings, we are going to be able to defuse tension and anxiety to increase productivity.
Leverage emotions
Emotion plays a huge role when teamwork and collaboration are required. So it's important to take advantage of – or leverage – the emotional currents around you. You can do this by matching tasks to current moods. For example, by suggesting to analyze how specific factors had affected the results so far. we can use a task to leverage the team's emotions by making them recognize the poor results result from those factors, not from poor work.
Shape feelings positively
Knowledge about others' emotions enables you to shape them in positive ways. If we will know how to soothe team members' anxieties, and initiate a sense of optimism we are going to be able to enhance cooperation and improve productivity.
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