Showing posts with label chain. Show all posts
Showing posts with label chain. Show all posts

Tuesday, October 13, 2015

Operations and Supply Chain Management - Criteria for Supply Chain Strategies

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Criteria for Supply Chain Strategies
Keeping the already mentioned considerations in mind, companies have developed four different criteria for supply chain strategies:
lean continuous replenishment,
agile quick response,
lean planning and execution, and
lean-agile postponement.
Lean Continuous Replenishment
The Lean continuous replenishment approach is relevant in situations where replenishment lead times are brief and demand is predictable. Good communication with suppliers helps companies to replenish their stock quickly.
By allowing suppliers to have a clear view of their supply chains, companies can create more certainty over their processes. Taking a Lean approach to supply chains helps eliminate unwanted supplies.
Say, for example, that a restaurant receives regular deliveries from its food supplier. Because there's a regular demand for the product, the food supplier can ensure that the restaurant always receives exactly the right levels of supplies when it needs them.
Agile Quick Response
The agile, quick response approach is used in a situation when inventory should be replenished quickly and demand is unpredictable.
In this situation, the supply chain must be able to keep up with the unpredictable demands of customers. The company has to ensure that it can respond quickly and efficiently to impending deadlines.
Say that a clothing company wants to sell T-shirts for the upcoming summer and fall fashion lines. It has to create and deliver these new products in a short amount of time. Because the demand is unpredictable, the company delays production in order to put together the base of the product before it's sent off for final production.
Lean Planning and Execution
The Lean planning and execution approach is used when there's predictable demand and replenishment lead times are long.
Companies must plan their strategies ahead of time in order to meet demand in a timely fashion. (...)

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Monday, October 12, 2015

Operations and Supply Chain Management - Understanding Performance Measurement

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Measuring Supply Chain Performance
If you want the operation of your supply chain to be successful, it's not enough to simply select the correct strategy. Analysis of your supply chain's functions is essential to current and future success.
The first step in improving your supply chain is to measure its performance. You analyze the effectiveness of your supply chain's various functions through performance measurement.
Advantages of Performance Measurement
Performance measurement helps you to identify the strong and weak points of your company's operations and processes. You can reinforce success factors and correct potential mistakes. Performance measures should be easy to define and implement.
Measuring performance can help your company save money. By identifying what's working well and what needs to be improved, you can better decide what direction your company should take in the future.
You can also use performance measures to determine what improvements you need to make to your supply chain management strategy. This helps ensure that you have an efficient system in place for getting your products to your customers.
Pre-conditions of Effective Performance Measurement
Before measuring performance, you have to decide what needs to be measured. You must also clarify how performance measurement will help you reach your productivity goals.
When implementing performance measurement, you should look at all aspects of the supply chain. The supply chain incorporates all production processes, so to analyze the supply chain, you must analyze your entire production process.
Focus of Performance Measurement
Never use performance measurement to single out any individuals. Instead, encourage your employees to take part in finding solutions to any problems that could arise.
The focus of performance measurement should be on the performance of the supply chain. It shouldn't focus on the performance of certain individuals.
Exercise - Why Measure Performance?
Now, after all the theory, what do you think about some practice? Why should companies measure the performance of their supply chains?
1 - To identify areas of possible improvement.
2 - To save money. (...)

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Saturday, October 10, 2015

Operations and Supply Chain Management - Methods of Performance Measurement

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Measuring Performance
Suppose you want to identify what areas of your organizations' supply chain can be improved. You first need to understand the various methods you can use to measure the performance of your supply chain.
And, for this, you can use various kinds of measurement to analyze performance.
SCOR Model
One example is the supply chain operations reference, or SCOR, model. This enables you to recognize, measure, and reconstruct processes to achieve a more effective supply chain.
The SCOR model views the supply chain as a series of building blocks with similar definitions. It's a flexible method that works well for both simple and complex supply chains.
Measurement Areas
Companies can choose from many measurement methods. And, as a company's needs change, it may need to consider using different performance measurement methods.
Supply chain performance measurement is based on four significant areas: planning, operations, delivery, and post-delivery.
Planning
Effective supply chain planning saves time and money. It also ensures that products reach customers efficiently.
Operations
When evaluating operations, companies must ensure that customers receive the products in a timely manner.
Delivery
Delivery is an important aspect of customer satisfaction. You must ensure that customers are satisfied the first time they receive their products.
Post-delivery
A customer's opinion of a company will be formed when the order is placed, when the sale is made, when the product is received, and when payment is made.
Planning
The first area of supply chain performance measurement is planning. Planning helps identify where the flaws are in the supply chain. (...)

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Friday, August 21, 2015

Operations and Supply Chain Management - Lean Methodology

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Value-Added Methodology
Lean production is a value-added methodology that aims to eliminate waste and bottlenecks in a process to improve process flow and reduce cost.
Lean methodology dates back to the beginning of the Toyota Motor Company. In the 1930s, Toyota decided to build based on the processes of the Ford Motor Company. It also aimed to pinpoint areas in which Ford's business model could be improved.
In doing so, Toyota discovered that emphasizing the importance of the flow of its entire process, as opposed to individual parts of it, would help it to manufacture cars more efficiently while saving on costs.
This allowed Toyota to focus on efficient process time, product quality, and reduced levels of inventory.
Workflow
By looking at the company's workflow as a whole, it was able to avoid stockpiling its raw material, in-process, and finished product inventories and could improve overall efficiency.
Toyota's approach to manufacturing not only helped the company achieve success, but it also developed the characteristics of Lean production. These have since been adopted by other companies – both in manufacturing and service industries – and applied to businesses all over the world.
Lean Production Characteristics
There are two main characteristics of Lean production: the elimination of waste and the pull approach to production. Each of these characteristics is used to streamline the supply chain management process and help to improve efficiency.
Elimination of waste
The elimination of waste through a Lean production strategy allows for greater efficiency by, for example, removing the steps of the process that don't add value to it. This enables companies to consolidate the production process and find more efficient methods of producing goods without sacrificing the quality of their products.
It also helps companies to avoid many pitfalls in their processes. For instance, by avoiding overproduction, they're able to reduce inventory and avoid resources and capital being locked in unsold products.
Pull approach to production
The pull approach to production is when products are pulled down the production line only when the stock needs to be replenished. In a push system, products are pushed out to customers based on projected sales figures.
With the pull method, products are made to order and don't spend a long time in warehouses waiting to be processed.

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Thursday, August 20, 2015

Operations and Supply Chain Management - Supply Chain Organizational Strategies

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Meeting Market Demand
If you want to meet the volatile demands of the market with quality products and a timely delivery, it's important that you develop a strong supply chain strategy.
A supply chain strategy provides the plan for an organization's supply chain. While business strategies provide direction and guidelines for company processes, a supply chain strategy implements these guidelines by integrating business plans and extending them throughout all aspects of the company.
Supply Chain Organizational Strategies
Companies can use a number of generic business strategies in order to strengthen their position in the market:
differentiation,
cost leadership,
differentiation focus, and
cost focus.
Differentiation
A company selects a differentiation strategy when it wants to produce and deliver goods or services that customers perceive as being different from competition in ways that are important to them. It conducts market research to find out what customers want, and it then develops a product to uniquely meet those needs.
For example, a cell phone company might develop a phone that's more lightweight and sturdy than any other phone on the market.
Cost leadership
A company selects a cost leadership strategy when it wants to stress to customers that its product is cheaper than other similar products on the market. This strategy works best for products that are essentially similar. Customers might be more interested in better value than in apparently trivial differences between different offerings.
For example, an airline might offer passengers cheaper flights without any extras.
Differentiation focus
A differentiation focus strategy is similar to a differentiation strategy. However, it focuses on a small section of the market.
For example, a clothing company might offer designer clothing with matching accessories for its wealthier customers.

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Wednesday, August 19, 2015

Operations and Supply Chain Management - Effective Operations and Supply Chain Management

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Congratulations! You have finished the Operations and Supply Management Course.
The Supply Chain
You learned that the supply chain is a network of operations running across an organization, which are needed to design, make, deliver, and service products or services for customers.
Production, inventory, location, transportation, and information are performance drivers that can be managed to produce the capabilities for a given supply chain.
Supply Chain Management
And you also learned that, as a part of their overall strategy, organizations employ many supply chain strategies to survive and compete in a dynamic and competitive marketplace.
However, it is also essential from an organization's point of view to use effective performance measures to ensure continuous improvement of the supply chain and also to set directions of its current supply chain strategies.
The Instructor
My name is Sorin and I was your instructor. If you have questions, you are more than welcome. Your feedback is very much appreciated.
Learning Achievements
After completing this topic, you now are able to:
sequence the components of the supply chain,
identify the key drivers of supply chain management,
identify the characteristics of supply chain management in service organizations
match supply chain strategies of service organizations with their key characteristics
identify criteria for selecting and combining different supply chain strategies, and
match supply chain areas with key indicators of their performance.
Thank You!
So, thank you for taking to this course, and see you in the next one.

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Tuesday, August 18, 2015

Operations and Supply Chain Management - Supply Chain Characteristics II

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The Human Factor
A business's reliance on people plays a key role in the effectiveness of the value delivery process for services. The delivery of a company's services greatly depends on people and their ability to produce quality work for their customers on time.
Reliance on people isn't limited to the back office workers involved in producing services. Of equal importance are customer service professionals. Also, services are often created and delivered at a single point by the same employee. Day-to-day interactions of employees facing customers play a crucial role when it comes to a company's reputation and customer satisfaction.
This interaction is what creates the first impression of a product for the customer and allows employees to represent their companies and products in an effective manner.
Variations in Output
Service companies must consider the variations in output. The capabilities and limitations of reliance on people have a strong impact on increased variation of output.
Variations in output are very common in manufacturing. However, variations are more likely to be identified early and controlled at every step of the supply chain if necessary adjustments are made to machines and equipment.
It's difficult to minimize variations in output in service supply chains. Unlike machines, every employee is unique with unique skill sets and productivity levels. Variations in outputs can be controlled only to a certain level.
Managing Efficiency
Service companies must also be skilled at managing efficiency. Efficiency is managed differently in service supply chains. Levels of standardization, paired with good communication skills, make strong contributions to a company's efficiency management.
Efficiency relies on coordination and communication between various employees and other organizational stakeholders.
Establishing open communication and information sharing enables organizations to confront and resolve any potential problems before they begin to affect workflow adversely.
Capacity
As with manufacturing organizations, service organizations have to ensure that they have the capacity to meet customer demand. In service organizations, the capacity is dependent on the number of employees and the resources available.
In a service organization, the product is the service. However, unlike goods, services can't be created in advance and stored. So capacity must be aligned closely to customer demand. (...)

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Monday, August 17, 2015

Operations and Supply Chain Management - Supply Chain Characteristics I

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Supply Chain Main Function
The effectiveness of your production and delivery processes depends on the efficiency, quality, and structure of your supply chain. An effective supply chain can reduce your costs and help you streamline your business processes.
Although there have been many interpretations of what supply chain management does, its central function is to optimize every step in the procurement, production, and delivery processes.
Supply Chain Management Concepts
Supply chain management concepts don't apply only to suppliers, producers, and customers in the manufacturing industry. These concepts are very relevant to organizations in the service industry also.
Modern economies have many service industries, including banking and finance, healthcare, government, aviation, shipping, retail, telecommunications, and IT.
Manufacturing and Service Industries
Service companies have increasingly adopted supply chain management concepts to optimize their processes, reduce costs, and increase customer satisfaction.
Manufacturing and service industries have their own characteristics. They've also developed different supply chain management strategies. This topic focuses on supply chain management principles in the service industry.
Example - Supply Chain for a Service Company
Consider a financial transaction for a loan. First an application must be completed. Then the completed application must be turned in.
Once those steps are complete, the loan company checks the prospective candidate's personal information against its loan criteria. It then accepts or rejects the loan request.
Every step of the transaction adds value to the overall process. The loan company provides quality service for the customers at each step. A supply chain for the service industry is able to operate at an effective and efficient level without sacrificing quality.
Exercise - Why Adopting Supply Chain Management Strategies
So, why would service organizations adopt supply chain management strategies?
1 - To improve their processes.
2 - To reduce costs. (...)

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Sunday, August 16, 2015

Operations and Supply Chain Management - Drivers of Supply Chain Management

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Effective supply chain management is the result of a combination of choices involving a number of underlying variables or drivers. Decisions affecting any of these drivers have an impact on the supply chain, its effectiveness, and its alignment with the company's overall goals.
Supply Chain Management Drivers
There are five main drivers of supply chain management: production, inventory, location, transportation, and information.
Production
Production is the creation and storage of a product. It's an important factor in supply chain management because it determines how long it'll take for a product to be created and helps businesses to determine their timelines.
Inventory
Inventory comprises finished goods and in-progress materials held by a company or supplier. Having a good sense of inventory helps companies plan their production requirements and meet customer demand quickly and effectively. Inventory is relevant to all aspects of the supply chain.
Location
Location refers to where the supply chain facilities are. The selection of a location is influenced by several factors. These include the availability of raw materials, a skilled workforce, and the required infrastructure. Other factors include location of markets and customers, local tax policies and incentives, and an organization's own strategic preferences.
Choosing the right location enables companies to create efficient and cost-effective strategies for creating and delivering products to their customers.
Transportation
Transportation is the act of moving a product from one location to another. The form of transportation a company uses is an important consideration. It can determine costs of shipping. This can either help companies to save money or cause them to lose money, depending on their decisions.
Information
Information implies knowledge gained in order to make decisions. Information is the vital link between all of the drivers. It allows companies to make educated decisions concerning all relevant areas of business. Information assists in the coordination of business functions, as well as in the early stages involved in planning.

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Saturday, August 15, 2015

Operations and Supply Chain Management - Advantages of Supply Chain Management

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Effective Supply Chain Management
Effective supply chain management can have a positive ripple effect through all areas of business, from procurement of raw material to delivery of products and services to customers. It also enables companies to meet customers' individual needs efficiently and effectively.
By incorporating the principles of supply chain management, companies are able to increase customer satisfaction while lowering the costs of inventory and business operations.
When implemented properly, the principles of supply chain management can lead to improved customer relationships, increased coordination between your suppliers, partners, and distributors, and a reduction in operational costs.
Exercise - Effective Chain Management
So, what are the advantages of the effective supply chain management?
1 - A reduction in operational costs.
2 - Coordination between suppliers, distributors, and partners.
3 - Stable customer demand.
4 - Customer satisfaction.
5 - Isolation of business and business operations.
Stop again the video for a minute to reflect on  the right answer. Of course, as in the previous video I will present the correct answers. But - this simple exercise - if you choose to take it, will increase your retention.
Option 1: This option is correct. Having an effective supply chain that enables quicker production and distribution will lead to higher efficiency. Having a high rate of efficiency will ultimately lead to cost savings.
Option 2: This option is correct. Faster and more efficient communication and the sharing of information between supply chain components enable improved coordination between suppliers, distributors, and partners.
Option 3: This option is incorrect. Changes in customer demand are often caused by macroeconomic factors that are beyond the organization's control. An effective supply chain may result in meeting a changing customer demand efficiently and in a cost-effective manner. However, it doesn't have much control over customer demand.
Option 4: This option is correct. Organizations that manage their supply chain effectively are able to minimize delays in the delivery process and maximize the availability of their products and services. This leads to increased customer satisfaction.
Option 5: This option is incorrect. On the contrary, effective supply chain management usually results in integrated and cohesive businesses and business operations.

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Friday, August 14, 2015

Operations and Supply Chain Management - Key Components of the Supply Chain

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Meeting Customer Demand
Has a sudden increase in demand for products or services ever left your organization unable to meet customer orders? Most companies experience this problem now and then. However, there are ways to prevent it.
Effective supply chain management helps companies to efficiently meet customer demand.
Supply chain management is an essential component of an overall operations management strategy. It includes areas such as procurement, production operations, and logistics.
Originally considered a manufacturing concept, the principles of supply chain management have increasingly been applied to service organizations.
Components of Supply Chain Management
A typical supply chain in an organization comprises five major components: the suppliers, factory, warehouse, store, and consumer.
Suppliers
Suppliers are the starting point in a typical supply chain. They're responsible for providing the materials and services needed by organizations to start and continue production to meet customer demand.
Factory
A factory is a facility where the raw materials sent from the suppliers are converted into products. Factories rely on their suppliers to provide them with all the required materials in a timely manner.
Warehouse
A warehouse is the storage area for final products after they've been made in the factory. Products will remain here until they have to be transported to various store locations. Distribution centers are an alternative to warehouses. Because of limitations of space and cost, certain supply chains may rely on distribution centers to hold their products instead of warehouses.
Store
A store is the retail location where products are available for purchase by consumers. Transportation costs to get products into stores can have an effect on the price of products. Therefore, companies should carefully consider which stores will carry their products.

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Thursday, August 13, 2015

Operations and Supply Chain Management - Course Guidelines

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You might know this. I’m adding it to any course in the introductory section. But, just in case some suggestions to improve your learning.
For a better learning experience change your view settings to HD. Depending on your internet connection the quality of your video lesson should be better on your playing device.
This course includes closed captions, at least in English. So, if you want to watch videos quietly or defeat noise it’s a good idea to turn them on. Or, maybe is just easier for you to take video lessons if you also see the subtitles.
And, here I have a proposal for you: help me making closed captions in your native language and you receive free courses in exchange. Everybody gains, and you greatly improve your learning by translating a 2 - 3 hours course. I am providing of course the English text.
It would be also a good idea to check for additional resources for every video lesson. Most of the time an audio version will be available and a pdf presentation. Some documents will be posted as a independent lesson, but the others will have learning aids in the resources section.
Use the discussion board for questions and to invite our student colleagues to share personal experiences. Interaction will improve your learning. And, I will be here to help. It’s not easy to be the first one to ask a question or make a comment, I know. But, I will take care of it and start a discussion.
If you are on a computer, or iPad type device you can also take notes. I’m not saying you should. But, this is also very helpful to improve retention, and you will find an easy reference if you need to revisit the course. Udemy offers you the option and you will see by yourself that note taking while watching video lectures is highly effective.
There will be some exercises to complement end of section quizzes. For some it would help to stop the video for one or two minutes and try to respond before continuing. Every time I will give the correct answer so you can compare. Of course you can just continue without stopping, but it’s good if you try your hand on the question before comparing.
It might be that, for some exercises, you will need more time and to work on a template. I use this for skill development, and I believe in practice. Most of the time you learn more from this than from my presentation, so take your time and do it as guided.
You are the client, so you have the right to make suggestions and to ask for more. I know you feel the need to be nice and appreciate the effort. But, please if you need something related to the course feel free to ask. I will be here to respond.
If you see a mistake in a course and you report it to me - I must admit that I am not perfect and some help is always needed, you get a free course coupon in exchange. I will make the corrections, and you’ll get the free course. Again, a win-win situation.
At the end of the course a review would be very much appreciated. You are not required of course but, it helps me improve the course and it helps other potential students to make a choice.
For technical issues I might help, if not there is Udemy Technical Support. Whatever is not working, please write me or Udemy.
This is it for now. Happy learning and see you on the course!

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Wednesday, August 12, 2015

Operations and Supply Chain Management - Course Overview

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Supply Chain Management Effectiveness
The overall performance of a business can be determined by the effectiveness of its supply chain management. This is an integral part of operations management.
It involves the coordination of multiple areas of business within a company in order to serve the market in the best possible manner.
Supply chain management includes procurement, production operations – the actual production of goods – and logistics.
Supply Chains for Service and Products
There are several methods to illustrate supply chains that are related to services and products in an organization. These methods differ from organization to organization, as well as between manufacturing and service industries.
There are four areas of supply chain management that this course covers: basics of supply chain management, supply chains in service organizations, supply chain strategies, and performance measurement of the supply chain.
Supply Chain Management Areas
In the first topic, you'll learn about the basics of supply chain management. The five major components of a supply chain are the suppliers, factory, warehouse, store, and consumer.
In the second topic, you'll learn about supply chains in service organizations. These supply chains must take into account factors such as variations in output, the human factor, and efficiency.
In the third topic, you'll learn about supply chain strategies. Lean production is one common supply chain strategy. Another is agile and mass customization.
In the fourth topic, you'll learn about performance measurement. Performance is measured in four main areas: planning, operations, delivery, and post delivery.
Supply Chain Strategy
Having an effective supply chain in place is essential for both manufacturing and service companies. Once they have a supply chain strategy in place, companies must take the time to monitor its effectiveness continuously and improve it as necessary. This course will explore how to manage supply chains in manufacturing and service companies.
Next
Just a short overview before going into the actual content. And, actually, you will have another video before that. It will be the course guidelines.
Thank you for watching and see you there!

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Tuesday, August 11, 2015

Operations and Supply Chain Management - About the Course

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The Supply Chain
The supply chain is a network of operations running across an organization, which are needed to design, make, deliver, and service products or services for customers.
Production, inventory, location, transportation, and information are performance drivers that can be managed to produce the capabilities for a given supply chain.
Supply Chain Strategies
As a part of their overall strategy, organizations also employ many supply chain strategies to survive and compete in a dynamic and competitive marketplace.
However, it is also essential from an organization's point of view to use effective performance measures to ensure continuous improvement of the supply chain and also to set directions of its current supply chain strategies.
Supply Chain Management
This course provides a basic understanding of supply chain management in manufacturing and service organizations. Key characteristics of common supply chain strategies and criteria for their selection are also presented. This course also introduces key performance metrics for supply chain management.
Anyone working in operations management or another functional area, who is looking to gain a working understanding of the operations functions in a service or manufacturing organization will benefit from this course.
The Instructor
My name is Sorin and I will be your instructor. I worked for the last 10 years as a manager and trainer, in the public and private sector, and I will share with you what I have learned.
Learning Objectives
After completing this topic, you will be able to:
sequence the components of the supply chain,
identify the key drivers of supply chain management,
identify the characteristics of supply chain management in service organizations
match supply chain strategies of service organizations with their key characteristics
identify criteria for selecting and combining different supply chain strategies, and
match supply chain areas with key indicators of their performance.

Full course: https://www.udemy.com/operations-and-supply-chain-management/?couponCode=PROMONOW

Monday, August 10, 2015

Operations and Supply Chain Management - Promo

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The Operations and Supply Chain Management is part of the larger series of courses on Operations Management. The first one was Product and Service Management, but this is a modular series, so that you can easily learn various aspect of Operations Management.
And why would you take it?
Well, to put it simply: for the direct and tangible learning benefits.
After completing this course, you will be able to:
sequence the components of the supply chain,
identify the key drivers of supply chain management,
identify the characteristics of supply chain management in service organizations,
match supply chain strategies of service organizations with their key characteristics,
identify criteria for selecting and combining different supply chain strategies, and
match supply chain areas with key indicators of their performance.
And, you can see that, all this knowledge you will be able to apply in most of the jobs and projects you have or you will have in the future.
You will have not much more than 2 hours of video lessons, written documents, quizzes, examples and exercises, and a small course project.
So, this course provides a basic understanding of supply chain management in manufacturing and service organizations. Key characteristics of common supply chain strategies and criteria for their selection are also presented. This course also introduces key performance metrics for supply chain management.
And, anyone working in operations management or another functional area, who is looking to gain a working understanding of the operations functions in a service or manufacturing organization will benefit from this course.
The course comes with a  30 days money back guarantee! No questions asked. So, you are safe.
Now, go ahead, and press that "Take the Course" button! Or, take the free preview and decide later!
Whatever you will decide, thank you for considering my course!

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