Friday, May 1, 2015

Quality Systems, Models and Theories - The Quality Plan

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Quality plans 
Have you ever tried to achieve a goal without first making a plan? If so, you probably quickly realized that it would have been beneficial to have outlined what you hoped to achieve, and how you intended to do so.

A quality plan is a set of documentation that outlines an organization's quality practices, processes, and resources relating to a particular product or service. Quality plans help companies define the objectives they hope to attain, document standards and policies, and specify procedures for change.

Quality plans structure 
Think about a plan you've worked on in the past. What steps did you take? What was included in your plan? How did you benefit from having a solid plan in place? Quality plans can take many different forms depending on what outcomes they are expected to produce.

No matter what form they take though, quality plans generally all define quality objectives steps in a process allocation of resources documentation to be applied

Quality objectives
The quality plan should identify an organization's key quality objectives. For example, a company might specify that dependability and aesthetic appeal are its main objectives when developing a new product.

Steps in the process
A quality plan should define all the steps in the processes that a company uses for its operating practices and procedures. For instance, a manufacturing company would clearly outline the steps involved in making each of its products so that quality standards could be maintained. Allocation of resources

An organization's quality plan should define how resources, responsibilities, and authority will be allocated throughout each stage of a process or project.

For example, the manufacturing company might specify which team would be responsible for making each product, as well as who would be in charge, and how much money would be allotted for each stage in the process. (...)

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